A nasty experience - pigu.lt
Warning. The information contained herein is strictly from my personal experience and the only my personal opinion
Well, ugly is perhaps not entirely appropriate word. In my opinion, basically listing should be called "ugly, rude, pigu.lt sleeping aid." So if you want to buy anything with them without being sure of the brand - personally I suggest kontorėlę around this circle. This record not only want to inform others, but also to show all e.parduotuvėms the need for aid. True, paguglinau, and it seems I'm not alone . And yet here .
It seems there is nothing some untrained child placed, will not release even use e-mail. e-mail templates, text templates and so on.
Poor communication between e-mail. post
There is considerable in the past I wrote two letters - their alleged sounding e-mail. e-mail address: pagalba@pigu.lt - no answer. Today I wrote two more, one of them - the Internet is provided in a slightly different and therefore I am not sure, maybe not the product model? Again I did not receive a response to the first letter, but I got to the second, which looks like this:
Welcome to
The same product: http://www.gaminotojosvetaine.lt/preke
Sincerely,
pigu.lt team
Well force. Just pasikark. This product description, and I have seen on him and wrote letter to do. Thus:
- completely answered the question
- no "Thank you for your interest in our products." When you're just the ploughshare (comparison here), what else is here courtesy?
- fail to find a person. And what if the klaidinati information and so on.? It might go even further, just siuntinėkite customers?
Very bad communication on the phone
This is better - no office hours even failed to raise the handset, get it more than 10 minutes.! So why not provide your phone? I know that seems hard.
Weak interaction Skype
Well, so there, and communicating. Please note the frequency atrašoma. Again, no "please wait at least a few minutes" or so. Such a "please leave your e-mail, to answer your question kompettingas person." Super agility two sentences within 20 minutes ...
[15:19:50] I says: Hello
[15:28:51] pigu.lt.pagalba says: Welcome
[15:29:13] I says: I want to ask if you really http://pigu.lt/kompiuterine_technika/monitoriai/samsung_syncmaster_245t?id=17565 no HDMI?
[15:31:36] I says: Hello?
[15:32:31] I says: hey?
[15:33:59] I says: Is there a living?
[15:36:06] I says:?
[15:38:14] I says:?
[15:40:29] pigu.lt.pagalba says: Due to technical issues, it is desirable to write a query to pagalba@pigu.lt, and you try to respond professionally responsible manager
[16:25:32] I says: is not there never
[16:25:41] I says: where do I go?
[16:47:17] pigu.lt.pagalba says: really have to answer, just at present a lot of letters so the process takes
As Manager of professionally answered already described, we see e-mail. letter. That's today's communication experience. Poor. It is very bad.
PS So what is there ignorant of cloven-hoofed programmed the site? Part of the function is generally not available through mobile browsers (Opera, etc.). And that the dead storage of goods really annoying.
PSS I am subscribed to at least one item, however, failed to fulfill one order, call a week later and said, "do not have the goods."
Addition.
First By the way, coincided, and Dovilė wrote about a similar problem .
Second Here's their help 12:41 (while still calling, where again for 10 minutes, I hear - please wait):
